Data Protection

Privacy Policy qrpay slot
Security Personal Data You Our Priority

Qrpay slot respects the privacy of every member. This document transparently explains how we collect, use, store, and protect your personal data in accordance with Malaysia's Personal Data Protection Act 2010.

Updated: 1 June 2026

Important Note: This Privacy Policy applies to all users who access or use the qrpay slot platform via the official website or mobile app. By registering or using our platform, you agree to the collection and use of your information as described in this document.

01Introduction

Qrpay slot ("we", "platform") values your privacy. We understand that personal information is sensitive and must be handled responsibly. This Privacy Policy is designed to ensure you have a clear understanding of what data we collect, how it is used, and the measures we take to protect it.

We fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA) in all aspects of handling member personal data. This means we only collect data that is strictly necessary to deliver our services, and we do not sell or share your data with third parties without your consent or a valid legal basis.

If you have any questions regarding this Privacy Policy or how we handle your personal data, our support team is available via 24/7 live chat on the platform.

02Personal Data We Collect

Qrpay slot collects various types of information depending on how you interact with our platform. Below is an overview of the data categories we collect:

Data You Provide Directly

  • Registration Information — full name, email address, mobile number, date of birth, and password when you register a new account
  • Identity verification documents (KYC) — a copy of your MyKad or passport, a verification selfie, and proof of address such as a bank statement or utility bill
  • Financial information — bank account number, bank name, and e-wallet details for deposit and withdrawal purposes
  • Support communications — live chat transcripts, emails, or any communication between you and our support team

Automatically Collected Data

  • IP address, device type, operating system, and browser version
  • Session data including pages visited, session duration, clicks, and in-platform navigation
  • Transaction history including deposits, withdrawals, bets, and winnings
  • Approximate location data based on IP address for security and compliance purposes
Data Category Example Primary Purpose
Identity Name, date of birth, MyKad Account Verification & KYC
Contact Email, phone number Communication & notifications
Financial Bank accounts, e-wallets Deposits & withdrawals
Technical IP, device, browser Security & analytics
Transactions Betting History & Payouts Account Records & Compliance

03How We Use Your Personal Data

Every piece of data we collect has a clear and legitimate purpose. We do not use your data for purposes unrelated to delivering qrpay slot services without obtaining your consent first.

  • Account Management — creating, verifying, and maintaining your account; processing logins and two-factor authentication
  • Transaction Processing — handling deposits, withdrawals, and all financial transactions related to your account
  • Platform security — detecting and preventing fraud, unauthorized access, bots, and suspicious activity that could compromise your account or the platform
  • Customer Support — understanding and resolving queries, complaints, or technical issues you report to us
  • Legal Compliance — fulfilling KYC obligations, anti-money laundering (AML) compliance, and reporting requirements to relevant authorities
  • Service Improvement — analyzing aggregated usage data to improve platform performance, introduce new features, and enhance the user experience
  • Marketing communications — sending promotional information, bonuses, and special offers only if you have consented to receive them

Your Choices: You can opt out of receiving marketing communications at any time by contacting our support team or through the account settings on the qrpay slot platform.

04Third-Party Data Sharing

Qrpay slot does not sell, rent, or disclose your personal data to third parties for their own marketing purposes. However, there are specific situations where we need to share your data with the following parties in order to deliver a complete service:

  • Payment Processors — service providers such as FPX, DuitNow, Touch 'n Go, and GrabPay gateways to securely process your financial transactions
  • Game Providers — third-party game software providers supplying Slots, Live Casino, and Sports Betting on our platform — only data necessary to run the game session is shared
  • Relevant Authorities — regulatory bodies, law enforcement agencies, or courts when required to do so under Malaysian law
  • Analytics Services — analytics tools that help us understand how the platform is used, in the form of aggregated data with no personally identifiable information

All third parties we work with are required to meet security and privacy standards equal to or higher than our own. They are not permitted to use your data for any purpose other than what we direct.

05Your Personal Data Security

We continuously invest in security infrastructure to ensure your personal data is always fully protected. The following are the key security measures we have in place:

  • 256-bit SSL Encryption — all data transmitted between your device and our servers is encrypted using the latest TLS/SSL protocols, ensuring no third party can read data in transit
  • Hashed Password Storage — your password is never stored in plain text; it is processed using a secure hashing algorithm
  • Two-Factor Authentication (2FA) — an additional security layer requiring verification via SMS or an authenticator app each time you log in from a new device
  • 24/7 Monitoring — an intrusion detection system operating around the clock to identify and block unauthorized access in real time
  • Regular security audits — external security assessments conducted by independent experts to identify and address any system vulnerabilities

While we take all reasonable precautions, no system can be guaranteed 100% secure. If you suspect your account has been compromised, contact our support team immediately for prompt action.

06Cookies and Tracking Technologies

Qrpay slot uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use

  • Essential cookies — required for core platform functions such as login, session verification, and security. These cookies cannot be disabled.
  • Functional cookies — saving your preferences such as language, display settings, and session records for your convenience
  • Analytics cookies — collecting anonymous usage data to help us understand how members interact with the platform and identify areas for improvement

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect platform functionality and your gaming experience.

07Data Retention and Deletion Period

Qrpay slot retains your personal data for as long as necessary to fulfil the purposes stated in this Privacy Policy, or for the period required under Malaysian law.

  • Active account data — retained for the duration your account is active and for 5 years after account closure for legal compliance purposes
  • Financial Transaction Records — retained for a minimum of 7 years in accordance with accounting and anti-money laundering legal requirements
  • Security logs — retained for 90 days for security incident investigation purposes should one occur
  • Support communication data — retained for 2 years for reference and service quality improvement

Once the retention period expires, your data will be securely deleted or converted into an anonymised format that cannot be used to identify you.

08Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010, you have certain rights regarding the personal data we hold about you. We fully respect and facilitate the exercise of these rights.

Right to Access

You can request a copy of all personal data we hold about you at any time.

Right to Rectification

If your data is inaccurate or outdated, you have the right to request that we correct it.

Right to Object

You can object to the processing of your data for direct marketing purposes at any time.

Right to Erasure

You can request deletion of your data, subject to applicable legal retention obligations.

To exercise any of the rights above, please contact our support team via 24/7 live chat on the qrpay slot platform. Requests will be processed within 14 business days.

09Children's Privacy

The qrpay slot platform is strictly restricted to individuals aged 21 and above. We do not knowingly collect or store personal data from minors.

If you believe that we may have collected personal data belonging to a minor, please contact our support team immediately. We will take prompt steps to investigate, delete the relevant data, and close the associated account.

10Amendments to This Privacy Policy

Qrpay slot reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable legal requirements. When significant changes are made, we will notify you via your registered email or in-platform notification at least 7 days before the changes take effect.

The "Updated" date at the top of this page reflects the date of the latest amendment. Your continued use of the qrpay slot platform after any amendment takes effect constitutes your acceptance of the updated Privacy Policy. It is your responsibility to review this page periodically.

Six Ways We Protecting Your Data

Bank-Grade Encryption

All data in transit is protected by 256-bit SSL — the same encryption technology used by leading banking institutions worldwide to secure online transactions.

KYC Identity Verification

Our KYC process ensures that only verified individuals aged 21 and above can access the platform, protecting our member community from abuse and identity fraud.

Two-Factor Authentication

2FA is active on all accounts, adding an extra layer of protection. Even if someone knows your password, they still can't log in without the verification code on your phone.

Real-Time Fraud Monitoring

Our automated monitoring system detects suspicious activity patterns and proactively alerts or blocks access before any harm can occur to your account.

PDPA 2010 Compliance

Qrpay slot fully complies with Malaysia's Personal Data Protection Act 2010. This means your rights as a data subject are protected by law, and we are obligated to uphold them.

Data Control in Your Hands

You can access, correct, or request deletion of your personal data at any time through our support team. Your privacy is a right, not a privilege.

Your Data Is Safe, Games You Fun

Play with peace of mind at qrpay slot — a platform that takes your privacy and security as seriously as we take the quality of our games.

Bahasa Melayu